The help center is the learning and product support resource for DeepJudge users. Watch a video introduction (customers only)
How to access the Help Center
The DeepJudge help center is only available to authenticated DeepJudge users. To authenticate your access:
Log into DeepJudge
Go to Profile in the upper right
Click Help Center
You may then navigate the help center.
My help center looks empty—what happened?
The full help center is only available to authenticated DeepJudge users. If you encountered this issue, then your access to the help center probably needs to be authenticated. Learn to access the Help Center
Help, I can't access an article from a link I received!
If you can't access a help center article from a link you received, it's likely that you are not authenticated. To authenticate your access and open the link:
First, follow the instructions above: How to access the Help Center.
Then, open the link you received in the same web browser.
Note: Help center links must be opened in a browser where you are authenticated as a DeepJudge user.
Navigate the help center
Navigate the help center with these elements.
Articles
Articles explain product features and provide how-to instructions.
Example: This article is titled Using the Help Center.
Click images to enlarge
Articles will include images you may click to enlarge.
Example: Clicking an image enlarges it.
Read callouts
Articles use callouts to focus attention.
Example
Tip
Note
Caution
Use the table of contents
Use the table of contents at the right (web) or drop down at the top (mobile) to navigate articles.
Example: Here we are using the table of contents to navigate to different sections of the article.
Use the breadcrumb trail
Use the breadcrumb trail at the top to navigate collections of articles.
Example: Here we click the Getting Started collection to see other articles within that collection's topic, then we click the article Using the Help Center.
Collections of articles
Collections organize articles with similar topics.
Example: the top of this article indicates it is organized within collections "All Collections" then "Getting Started" and then "Introduction."
DJ
Use DJ in the bottom right to ask questions and get live support.
Example
Search bar
Use the search bar near the top to find articles on relevant topics.
Note: The search bar is a frequency, "keyword" search